iTunes Store Customer Support

Volume Purchase Program for Education Customers

Use this email form for Volume Purchase Program assistance with account and billing questions, purchases, or code redemption.

  • Required
  • Required
  • Required
  • What is an Apple ID?
  • Required
  • (Please provide additional order numbers in a comma-separated list.)
  • Required

For enrollment issues

  1. Get support for Apple School Manager.

To request free iLife and iWork apps for qualifying Mac or iOS devices through the Volume Purchase Program:

  1. Visit the vpp-fulfill.apple.com support site.