iTunes Store Customer Support

Volume Purchase Program for Education and Apple ID for Students

Use this email form for assistance with the Volume Purchase Program (VPP) and the Apple ID for Students program.

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  • What is an Apple ID?
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  • (Please provide additional order numbers in a comma-separated list.)
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For enrollment issues

  1. Sign into deploy.apple.com.
  2. Find the phone number for your country by clicking on the "Need Help" button on the page.

To request free iLife and iWork apps for qualifying Mac or iOS devices through the Volume Purchase Program:

  1. Visit the vpp-fulfill.apple.com support site.